Privacy Policy

Our approach to privacy

Privacy is more than a compliance requirement. It is part of responsible information governance.

Quantum seeks to collect and use personal information purposefully, proportionately, and transparently. We aim to limit collection to information reasonably required for legitimate business purposes and to apply appropriate safeguards throughout the information lifecycle.

Information we may collect

Depending on how you interact with Quantum, we may collect information such as:

• your name, title, organization, and professional contact information;
• information you provide through website forms, inquiries, correspondence, applications, or other communications;
• information associated with a business relationship or prospective engagement with Quantum;
• technical information generated when you use our website, such as browser type, device information, IP address, referring pages, and website interaction data; and
• other information you voluntarily provide to us.

We do not intentionally collect personal information that is unnecessary for the purpose for which an individual is interacting with us.

How we use information

We may use personal information to:

• respond to inquiries and communicate with you;
• provide, administer, improve, and support our services;
• manage client, partner, supplier, and stakeholder relationships;
• evaluate prospective engagements and business opportunities;
• operate, secure, maintain, and improve our website and digital systems;
• understand how our website and services are used;
• comply with contractual, regulatory, legal, and professional obligations;
• prevent fraud, misuse, security incidents, or other harmful activity; and
• carry out other purposes that are identified when information is collected or otherwise permitted by law.

Consent and other lawful authority

Where required, Quantum obtains consent for the collection, use, or disclosure of personal information.

Consent may be express or implied depending on the nature and sensitivity of the information, the circumstances in which it is collected, and applicable law.

There may also be circumstances in which applicable law permits or requires us to collect, use, retain, or disclose information without consent.

Disclosure of information

Quantum does not sell personal information.

We may disclose information to employees, contractors, professional advisers, technology providers, service providers, or other parties where reasonably necessary to operate our business or provide our services.

We may also disclose information where required or permitted by law, including in response to lawful governmental, regulatory, judicial, or law-enforcement processes.

Where third parties process personal information on our behalf, we seek to use appropriate contractual, organizational, and technical measures having regard to the nature of the information and services involved.

Service providers and data location

Quantum may use third-party technology and service providers to operate its website, communications, infrastructure, and business systems.

As a result, information may in some circumstances be processed or stored outside the province or country in which it was originally collected. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

Where data residency, sovereignty, or jurisdictional requirements form part of a client engagement, those requirements may be addressed through the applicable agreement, architecture, or service configuration.

Cookies and website technologies

Our website may use cookies and similar technologies necessary for functionality, security, performance, analytics, or user experience.

The technologies used may change as the website evolves. Where applicable, users may be able to control certain cookies through their browser or available consent controls.

Information security

Quantum uses administrative, technical, and organizational safeguards intended to protect information against unauthorized access, use, disclosure, alteration, loss, or destruction.

No digital system or method of transmission can be guaranteed to be completely secure. Our safeguards therefore evolve according to the nature of the information, reasonably foreseeable risks, available technologies, and our operational requirements.

Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet legitimate business requirements, comply with contractual or legal obligations, resolve disputes, and enforce agreements.

Information that is no longer required is deleted, destroyed, anonymized, or otherwise handled in accordance with applicable requirements and our information-management practices.

Access and correction

Subject to applicable law, you may have rights concerning personal information Quantum holds about you, including rights to request access to or correction of that information.

We may need to verify your identity before processing a request and may be unable to provide certain information where an exception under applicable law applies.

Third-party websites

Our website may contain links to websites or services operated by third parties. Quantum is not responsible for the privacy, security, content, or practices of third-party websites or services.

Changes to this policy

We may update this Privacy Policy as our business, technology, services, or legal obligations evolve.

The current version will be published on this page with its effective or last-updated date.

Contact

Questions, concerns, or requests regarding privacy or this Privacy Policy may be directed to: